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Anomalie #17973

onlyoffice ne récupère pas les documents

Added by Ludovic ARAUJO 9 months ago. Updated 6 months ago.

Status:
En observation
Priority:
2-Sérieux
Assignee:
Ludovic ARAUJO
Target version:
21.03 (stable)
Start date:
08/11/2021
Due date:
08/12/2021
Tags Courrier:

Description

uniquement chez 1 client un probleme de récupération des documents a lieu.
il n'est pas possible de sauvegarder.
Version maarch : 21.03.7
Version OO : 6.2.2
Réinstallation de OO faite, pas d'erreur sur le serveur maarch ou oo
Réponse htm de la requête : 

{"errors":"No content found"}<br />
<b>Warning</b>:  file_get_contents(https://onlyoffice.ardenne-metropole.fr/cache/files/uUy9t_6962/output.docx/Edition.docx?md5=yar5sGImP3S8JAZuWG9mhA&amp;expires=1628687088&amp;disposition=attachment&amp;filename=Edition.docx): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found
 in <b>/var/www/html/MaarchCourrier/src/app/contentManagement/controllers/OnlyOfficeController.php</b> on line <b>280</b><br />
pastedImage.png (128 KB) pastedImage.png Ludovic ARAUJO, 08/11/2021 02:54 PM
pastedImage (1).png (453 KB) pastedImage (1).png Ludovic ARAUJO, 08/11/2021 02:54 PM
8913
8914

History

#3 Updated by Emmanuel DILLARD 9 months ago

  • Status changed from A qualifier to A étudier
  • Assignee set to Guillaume HEURTIER

#5 Updated by Guillaume HEURTIER 9 months ago

  • Status changed from A étudier to Complément d'Informations
  • Assignee changed from Guillaume HEURTIER to Ludovic ARAUJO

#6 Updated by Emmanuel DILLARD 8 months ago

  • Priority changed from 0-Bloquant to 2-Sérieux

#7 Updated by Ludovic ARAUJO 6 months ago

  • Status changed from Complément d'Informations to En observation

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