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Anomalie #32325

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ANALYSE - "Call to a member function getUrl() on null"

Added by Nicolas TOUCHARD 3 months ago. Updated 24 days ago.

Status:
Complément d'Informations
Priority:
2-Sérieux
Target version:
-
Start date:
01/31/2025
Due date:

Description

Un message d'erreur apparait dès la connexion des utilisateurs :

◬ https://courrier.xelians.fr/xxxxxxx/rest/signatureBook/config
   Internal server error

En inspectant la page web :

↑↓ Réseau
Etat	Méthode	Fichier	Initiateur				Type
500	GET	config	polyfills.7868b92068c98aeb.js:1 (xhr)	json

Réponse
JSON
title: "An error occurred"
type: "internalServerProblem"
detail: "Internal server error"
errors: "Internal server error"
status: 500
context: Object { message: "Call to a member function getUrl() on null" }
message: "Call to a member function getUrl() on null"

Version :
SaaS (actuellement 24.1.1)

Reproduit :
Non, cas unique d'un client SaaS "depuis plusieurs mois".


Files

Actions #3

Updated by Emmanuel DILLARD 3 months ago

  • Target version deleted (24.2.1)
Actions #4

Updated by Agnes GASTAMBIDE 3 months ago

  • Status changed from A qualifier to Clôturé

A voir avec l'infra plutôt.

Actions #5

Updated by Etienne FAMERY 2 months ago

  • Status changed from Clôturé to A traiter
Actions #7

Updated by Agnes GASTAMBIDE 2 months ago

  • Description updated (diff)
Actions #8

Updated by Agnes GASTAMBIDE 2 months ago

  • Status changed from A traiter to R&D - A étudier
  • Priority changed from 3-Mineur to 2-Sérieux
Actions #10

Updated by Agnes GASTAMBIDE 24 days ago

Est ce que le paramètre newInternalParaph est bien à False ?

Actions #11

Updated by Agnes GASTAMBIDE 24 days ago

  • Status changed from R&D - A étudier to Complément d'Informations
  • Assignee set to Etienne FAMERY
Actions

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